Damaged Cart (Green & Black) Repair Form

Use this form to request repair or replace your damaged GREEN or BLACK carts.
If you experience difficulties completing this damaged cart request online, please contact Customer Care at 306-975-2476.

If you need to:
Replace missing/stolen carts
Remove carts,
Get additional carts,
Change cart sizes,

Please contact Corporate Revenue at 306-975-2400.
 
Replacement times depend on whether the garbage cart is usable. If the container is completely unusable (i.e. wheels broken off, full body damage) it will be prioritized and replaced as soon as possible (usually within 7-10 business days). If the container is damaged but still usable (i.e. lid is damaged, smaller cracks), it will be replaced as soon as possible, can take 2-4 weeks.

 

Contact Information
Cart repair request form
What kind of container do you have? (required)

Please Note

City of Saskatoon does not provide repair services for damaged metal bins. Please contact private services for metal bins repair.
 

 

Type of container (required)

Please Note

For damage to your recycling cart, Please contact Loraasdirectly at 306-242-2300

 

Select container size (required)
Where is your container typically collected? (required)
Select waste container issue you would like to report
Type of Damage

Please Note

For successful container replacement and repairs:

  • Have container visible and accessible on your property.
  • We attempt to arrive 2 days after a successful collection, as we require an empty  container.

  • If we haven’t arrived within 2 days of a successful collection, feel free to use your container until the next collection date and we will try again


    Remember we can only replace or repair an empty and accessible containers.

 

Please Note

Please have your cart publicly accessible (outside a fenced yard) for two business days following your next collection date to have it serviced.

 

 

Please Note!

Please have your cart publicly accessible (outside a fenced yard) for two business days following your next collection date to have it serviced.

 

 

Can the cart still hold waste?

Please note

If your cart is no longer able to contain the waste, kindly upload a picture in the image upload section to provide our operations insight into the severity of the damage.

 

Is there any waste currently in the bottom of the cart?

 

Service Request Location
Is the cart publically accessible? (outside a fenced yard) (required)
Maximum 3 files.
128 MB limit.
More
(include photos of damaged cart, if possible)