Civic Services Surveys

The City of Saskatoon regularly conducts two civic services surveys:

• Civic Satisfaction & Performance Survey
• Civic Services Survey: Performance, Priorities & Preferences

These two surveys measure residents' perspectives on quality of life in Saskatoon, satisfaction with civic services, areas for improvement, and future priorities.

The purpose of the surveys is to develop baseline performance data and identify trends, opportunities, and issues of importance. The City aims to use the results to inform decisions related to strategic priorities, budgeting, and service delivery, as well as to highlight opportunities for continuous improvement.

2023 Survey Results

The 2023 civic services surveys were conducted by Forum Research Inc through their online panel. For each online study, panelists were selected at random from the panel to complete surveys online, ensuring the accuracy of online research results. Panel members who are residents of Saskatoon were provided with a link to access the survey online.

Previous versions of the civic services surveys also included a random telephone sample and an open link for self-selected survey respondents. Data collection for the 2023 surveys was exclusively conducted via online panel. September 6, 2023 News Release

Civic Satisfaction & Performance Survey

• Snapshot
• Key Findings
• Full Results

Civic Services Survey: Performance, Priorities & Preferences

• Snapshot
• Key Findings
• Full Results

Previous Survey Results