News Releases
Saskatoon Fire - News Releases
Saskatoon Transit and Access Transit working to resolve phone line disruptions; mobile ticketing and real-time bus locations unavailable
July 19, 2024 - 10:36am
- Incoming phone lines.
- Real-time bus location updates on Transit and other trip-planning apps.
- Service alerts for detours or service interruptions.
- Mobile ticketing purchases are intermittently unavailable in the Transit and TGo apps. Fares already purchased in the apps remain available for use.
- The OnDemand Transit app remains unaffected.
- The Customer Service Centre is experiencing a high volume of inquiries. Customers can contact the Saskatoon Transit Customer Service team via email at transit.services@saskatoon.ca.
- Incoming phone lines
- Customers can connect with the Access Transit team via email at accesstransit@saskatoon.ca.
Saskatoon Transit and Access Transit are actively working with supporting teams to resolve disruptions caused by a widespread Microsoft system outage that has affected internal software.
Saskatoon Transit disruptions:
Access Transit disruptions:
Despite these disruptions, the downtown Customer Service Centre remains open for physical ticket purchases.
Your patience is appreciated as this is resolved.
Circle Drive ramp to College Drive closed on Monday night
July 19, 2024 - 8:00am
The Circle Drive southbound ramp to College Drive eastbound will be closed on Monday, July 22, starting at 7:00 p.m. for road resurfacing. Detours will be in place guiding motorists around the work zone. This project is expected to take one night to complete, weather permitting and barring any unforeseen circumstances.
Saskatoon Transit may be affected by these detours. Transit service alerts and real-time bus information are available on third-party apps like Transit and Google Maps Transit on desktop.
For more information about current road restrictions and construction, visit saskatoon.ca/construction.
Transit and Access Transit experiencing phone line disruption
July 19, 2024 - 7:36am
- Cannot receive incoming phone calls. Outgoing calls have not been affected.
- Customers can connect with the Access Transit team via email (accesstransit@saskatoon.ca ).
- Cannot receive incoming phone calls.
- Realtime bus locations are unavailable.
- Service alerts cannot be pushed to the app.
Saskatoon Transit and Access Transit are experiencing phoneline disruptions due to a widespread and known Microsoft system outage.
Access Transit
Transit
Supporting teams are aware of this issue and are working to resolve it. Your patience is appreciated.
College Drive ramp closed at Circle Drive on Sunday night
July 19, 2024 - 7:00am
The College Drive westbound ramp to Circle Drive southbound will be closed on Sunday, July 21, starting at 7:00 p.m. for road resurfacing. Detours will be in place guiding motorists around the work zone. This project is expected to take one night to complete, weather permitting and barring any unforeseen circumstances.
Saskatoon Transit may be affected by these detours. Transit service alerts and real-time bus information are available on third-party apps like Transit and Google Maps Transit on desktop.
For more information about current road restrictions and construction, visit saskatoon.ca/construction.
20th Street closed between Idylwyld Drive and Avenue F on Saturday
July 19, 2024 - 6:00am
20th Street will be closed between Idylwyld Drive and Avenue F on Saturday, July 20, starting at 6:00 a.m. for the Riversdale Street Fair. Detours will be in place guiding motorists around the area. The event closure will be in place until 8:00 p.m., weather permitting and barring any unforeseen circumstances.
Saskatoon Transit may be affected by these detours. Transit service alerts and real-time bus information are available on third-party apps like Transit and Google Maps Transit on desktop.
For more information about current road restrictions and construction, visit saskatoon.ca/construction.